Returns & Refunds

Updated October 29, 2026. This policy applies to new purchases from The Northern Belle Boutique.

Eligible US clothing returns

For eligible clothing delivered to a US address, email tierracelinakinden@gmail.com with your order number and the items you wish to return within 7 calendar days of delivery. The delivery date shown by tracking counts as day one. For an order delivered in separate packages, the request window starts when the final package is delivered.

Clothing must be unworn, unused, unwashed, with original tags and the original clear garment packaging bearing the SKU label. Keep these materials when opening your order.

Approval and return shipment

Contact Northern Belle first. We coordinate return authorization with our fulfillment partner, Trendsi. Ship the authorized items within 7 calendar days after the return request is submitted, following the instructions we provide. Include the return authorization number. Do not return items without authorization or use a parcel-label address without our confirmation.

Costs and non-returnable items

You pay postage for an ordinary fit or change-of-mind return. Original shipping and handling charges are not refundable for such returns. We cover necessary return shipping for a shipping error or damaged item for which we are responsible.

Beauty products, bodysuits, face masks, intimates/lingerie, jewelry, swimwear, and items identified before purchase as final sale are excluded from ordinary returns. We do not offer direct exchanges. A different size or style requires a separate purchase.

Returns that do not meet the stated conditions may be declined or subject to a 20% restocking deduction. We explain the reason and any proposed deduction. Compliant eligible returns have no restocking fee.

Refunds

Allow 5–7 business days after the return facility receives your parcel for inspection and processing. We notify you of approval or rejection and issue approved customer refunds to the original payment method. Your bank may take additional time to show the credit. Contact us if you have not received an update after that processing period.

Problems with an order

Report damaged, defective, incorrect, or misdescribed items promptly, with your order number, a description, and photos if available. Final-sale exclusions and the ordinary seven-day window do not remove remedies required by law. We assess the issue and provide an appropriate refund, replacement, or other required remedy.

If an order cannot be fulfilled or shipped on time, we provide the cancellation, delay-consent, and refund options required by law. Do not send an item back until we provide instructions.

Scope and your rights

This ordinary-return service is for US deliveries. We do not currently offer ordinary change-of-mind returns for deliveries outside the US; mandatory rights still apply. Optional extended return coverage is not included in this policy. Any separately purchased coverage is governed by its disclosed terms.

Nothing here limits nonwaivable consumer rights. Earlier purchases retain the terms applicable when ordered, subject to law and any later agreement that benefits you. Questions: contact Northern Belle.